Steve Jobs Insult Response - Highest Quality
Jonathan Field · 3 HN recommendations
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A clean-audio clip from Apple's 1997 WWDC where Steve Jobs answers a hostile question from a developer about OpenDoc. He argues you must start with the customer experience and work backwards to the technology.
Why HN recommends it: Quoted constantly as the canonical statement of product-first thinking over technology-first thinking, and as a model of handling a heckler.
“Steve Job's response is brilliant here, frankly quite timeless and ultimately (in my view) apropos.” Read on HN ↗