Mike Mullane - Normalisation of deviance - IAFF - Part 1
Stuart Walker · 4 HN recommendations
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Astronaut Mike Mullane explains normalisation of deviance, where teams gradually come to accept violations of their own safety standards. He uses the Challenger shuttle disaster as the main case, drawing on NASA's ignored warnings before the launch. It is the first part of a talk given to a fire-fighters' association.
Why HN recommends it: HN commenters cite it whenever a thread involves ignored warnings, shortcuts or routine risk, as the clearest introduction to the concept.
“He describes how the Challenger shuttle disaster happened despite internal memos about the problem years prior.” Read on HN ↗